Overview

This Refund Policy outlines our approach for evaluating and handling refund requests, ensuring fairness and service consistency.

Refund Eligibility

Refunds may apply to billing errors, duplicate charges, or confirmed service failures. Other cases are considered individually.

Non-Refundable Cases

Certain digital products or fully delivered services are not refundable. Users should review details before purchasing.

Refund Procedure

Refund requests should include transaction information and a clear rationale. Valid claims are refunded through the original payment method.

Partial or Conditional Refunds

Partial refunds might be granted for incomplete or unused service parts. Conditional refunds depend on specific case criteria.

Resolving Disputes

For disputes, appropriate evidence should be presented. We aim to reach fair resolutions through comprehensive communication.

Processing Timeline

Approved refunds typically take 5–10 business days, although delays may occur due to payment provider processing.

Exclusions and Limitations

Refunds are not provided for misuse, fraud, or service term breaches. All final decisions are conclusive.

Policy Amendments

This policy may be updated as necessary. The latest version will be always displayed here.